Frequently Asked Questions
Everything you need to know about Jake Sales home products
What is the standard shipping time for furniture orders?
Most orders are processed within 2-3 business days. Depending on your location, standard ground shipping typically takes 5-7 business days to arrive at your doorstep.
What is your return policy for home decor items?
We offer a 30-day return policy for most unused items in their original packaging. Please note that custom-made or final sale items are not eligible for return.
Do you offer international shipping?
Currently, Jake Sales ships exclusively within the continental United States and Canada. We are looking to expand our shipping zones in the near future.
How can I track my order status?
Once your order ships, you will receive an email notification with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Are your products covered by a warranty?
Yes, all Jake Sales furniture pieces come with a 1-year limited warranty against manufacturing defects to ensure the highest quality for your home.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through our financing partners.